ASSISTENZA CLIENTI
Negozio
Unisciti alla nostra comunità
Shipping Policy
Processing Time
- In-stock items: Orders are processed within 1-2 business days after payment confirmation
- Custom/Made-to-order items: Production takes approximately 3-7 days before shipping
Shipping Methods & Delivery Times
We ship worldwide from our warehouses in the US and Europe to ensure faster delivery.
• US & Canada: 7-21 business days
• European Union: 7-21 business days
• UK: 7-21 business days
• Australia: 7-21 business days
• Finland, Denmark, Norway, Switzerland: 7-21 business days
• Other countries: 15-30 business days
*Delivery times are estimates and may be affected by customs clearance, holidays, or weather conditions.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and order weight
- Free shipping may be available for orders over a certain amount (check current promotions)
Tracking Information
- You will receive a tracking number via email once your order ships
- Track your package through the carrier's website
Customs & Import Duties
- International customers are responsible for any customs duties, taxes, or fees imposed by their country
- These charges are not included in our shipping costs
Discreet Packaging
- All orders are shipped in plain, unmarked packaging to protect your privacy
- No product information or company name will be visible on the exterior
Shipping Address
- Please ensure your shipping address is complete and accurate
- We are not responsible for packages sent to incorrect addresses provided by customers
- Address changes must be requested within 24 hours of placing your order
Undeliverable Packages
- If a package is returned to us as undeliverable, we will contact you to arrange reshipment
- Additional shipping fees may apply for reshipment
Contact Us
If you have questions about shipping, please contact us at: 527943580@qq.com